Nurse411™
Healthy Heart
Healthy Horizons
Healthy Beginnings
Healthy Airways
Smoking Cessation
Healthy Balance
Migraine Management


Other benefits include:

Prescriptions
ScriptsByMail
myCHAinfo
Assist America®

Nurse411™

You never know when you'll need medical advice. Or when your situation can be remedied with a phone call instead of a trip to the doctor. That's why CHA Health's Nurse411™ provides our members with toll-free access to registered nurses 24-hours a day, seven days a week. All calls are free and confidential.

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Healthy Heart

Our innovative Healthy Heart program focuses on early detection and improved treatment of coronary artery disease (CAD). Your doctor may recommend a healthy heart test, a simple and painless test that shows how well oxygen is supplied to the heart. This is an important tool in determining how well the heart is functioning. Based on the results, the physician may prescribe medication or recommend life-style changes to reduce the risk of heart disease. Our goal is to provide patient education and improve the treatment of CAD in an effort to help members lead a long, healthy life.

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Healthy Horizons

Healthy Horizons is CHA Health's cancer disease management program. Designed to address the needs of cancer patients and their families, this program helps guide patients through the challenging maze of cancer treatment. Patients are assigned an experienced oncology nurse care manager who assists with coordinating all aspects of care. In addition to providing emotional support for patients and families, care managers also provide education regarding effects of treatment, management of pain and other concerns that may arise. A care manager is available 24-hours a day, seven days a week.

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Healthy Beginnings

Designed to give moms and their babies a healthy start together, Healthy Beginnings encourages appropriate prenatal care, provides early and ongoing education to pregnant women, and identifies pregnant women with the potential for developing complications, such as pre-term labor. In addition to educational materials, women receive 24-hour telephone access. Nurses work closely with the member's obstetrical provider to coordinate necessary care and services.

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Healthy Airways

Especially for CHA Health members with asthma and COPD (Chronic Obstructive Pulmonary Disease), Healthy Airways is a wellness program that seeks to improve the health and life of those with chronic respiratory disease. The program focuses on self-care, prevention and intervention, education, support, quality of life improvements and reducing complications. Real results can be measured in quality of life improvements such as reduced days of missed school and work, and a reduction in nighttime awakenings, emergency room visits, and hospital admissions.

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Smoking Cessation

A recent report from the Centers for Disease Control and Prevention showed that Kentucky, at 30.5 percent, leads the nation in the percentage of adults who smoke. That's why CHA Health, along with the Kentucky Department for Public Health, are partners in a program to assist CHA Health members who want to quit smoking. Members enrolled in a smoking cessation program conducted by a trained facilitator, such as those offered at local health departments, healthcare agencies, offices and hospitals are offered a 90-day supply of nicotine replacement patches on a one-time basis. Coverage is limited to 12 weeks with a copayment for each 30-day supply of nicotine patches. Vouchers for nicotine patches are obtained through the smoking cessation counselor. Our goal is to give smokers the tools they need to succeed in their desire to stop smoking and start living healthier.

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Healthy Balance

For people living with diabetes, CHA Health offers a diabetes management program called Healthy Balance to assist eligible members age 18 and over manage their diabetes. Working together with physicians, members are offered professional diabetes education in an effort to prevent hospitalizations and long-term complications. Healthy Balance is tailored to each individual's needs and includes: medication monitoring and advice, reminders for lab tests and eye exams, meal planning, blood glucose monitoring and exercise guidelines. Call Member Services at 859-232-8686 or 800-457-5683 for more information.

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Migraine Management

Migraine headaches can be debilitating, forcing many people to limit activities, seek bedrest and miss work. The goal of our program is to identify and treat migraine sufferers, promote best practices in managing migraines, and improve patient outcomes and quality of life. The program is designed to help you and your physician work together to best manage your migraines. Enrolling in this program is easy. After completing a migraine questionnaire, enrollees receive information and tools, including a migraine diary and information on migraine causes, triggers and symptoms, as well as information about managing and treating migraines. For more information, call Member Services at 859-232-8686 or 800-457-5683.

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Prescriptions

CHA Health's Prescriptions program identifies ways to help members control medical expenses. Our three-tier drug benefit structure helps members do just that. It includes generic, preferred and non-preferred medications. Generic drugs are the most affordable way to obtain quality medications at the lowest copayment level. Preferred brands have no generic equivalent and are covered at a higher copay. Non-preferred brands have either an equally effective and less costly generic equivalent, or one or more preferred brand options. Non-preferred brands are covered at the highest out-of-pocket cost.

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ScriptsByMail

To make life a little simpler, our Prescriptions program includes a mail order service for your maintenance medications. CHA Health members may order their maintenance medications through the mail—safely, securely and for some, at significant savings. It's quick, easy and convenient. It's flexible too. Members can place orders by phone, mail or via the Internet. And with a selection of over 30,000 prescription drugs, our mail order service can fill virtually any prescription that is prescribed for multiple refills. The prescription is filled and shipped to the member's home within two weeks of receipt.

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myCHAinfo

The newest section of our Web site is myCHAinfo. By using your unique username and password to log on, security and confidentiality are assured. With myCHAinfo, you can: change your primary care physician, order replacement ID cards, update personal information, view claims status and authorizations, and view benefit information such as copayments and your Certificate of Coverage. And the best part is that myCHAinfo is available when you need it, 24-hours a day, seven days a week.

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Assist America®

Accessing emergency healthcare can be a challenge when traveling on vacation or business. For CHA Health members there's one less thing to worry about when traveling more than 100 miles from home with Assist America®, a program to help assure access to appropriate healthcare in the United States or anywhere in the world during an emergency. Services include consultation and evaluation, medical referrals, medical monitoring, emergency message transmission, care of minor children due to the medical incident, dispatch of medication and more.

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